Responsibilities:
- Oversee the effective management of a team and ensuring that at all times a professional service is provided to both clients and intermediaries.
- Ensure timely billing, fee collection, management of debtors.
- Develop, enhance and retain existing client base, intermediaries and other introducers of work.
- Be responsible to drive a number of internal projects and remain updated on any legal developments which have a direct or indirect impact of the department and its operations.
- Promoting a one-team culture within the department and mentoring individuals to reach their full potential.
- Provide induction training to new team members and provide on-going support to all members in the team.
- Ensure team members adhere to the policies and procedures in place.
- Reviewing work that has been prepared.
- Reviewing and improving internal procedures within the department as well as existing procedures between other departments.
- Provide corporate and trust training to the corporate team.
- Assist Senior Manager in preparing monthly statistics on targets set for the team.
- Coordinate all new business enquiries received.
- Assist Senior Manager in implement strategy and business development initiatives for the department and,
- Oversee the administration and review of complex client structures.
Requirements:
- A university degree or equivalent qualification in a related area
- At least 2 years’ experience in a corporate services role.
- Demonstrates the ability to work both independently and as a collaborative team member
- Works effectively with other departments, fostering relationships and ensuring alignment with corporate and organisational goals
- Demonstrates leadership qualities, providing guidance and support to team members to achieve collective goals
- Excellent organisational skills and ability to prioritise tasks and manage time efficiently, ensuring both personal and team objectives are accomplished effectively
- Shows resilience and adaptability in challenging situations, maintaining professionalism and focus under pressure
- Demonstrates willingness to learn and adapt, with a commitment to meeting and exceeding expectations
- Actively seeks opportunities for professional development and applies innovative solutions to challenges, showcasing a strong aptitude for acquiring new skills and knowledge
- Capable of articulating ideas clearly and effectively, both verbally and in writing
- Displays a customer-focused mindset, understanding and responding to the needs of internal and external stakeholders.
- Possesses strong problem-solving skills, enabling data-driven decision-making and strategic planning that benefit the organisation.
- Possesses a strong ethical framework, promoting integrity and accountability within the team and organisation.